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Terms & Conditions

Last updated October 5, 2026. These terms cover use of k9atelier.com and the K9 Atelier appointment text-message program.

The atelier

K9 Atelier is a Private Mobile Pet Spa serving clients by appointment in the Palm Beach, Florida area. Booking, payment, cancellation, and service policies published on this website apply to appointments.

SMS program

By checking the SMS consent box and providing your mobile number at k9atelier.com/book, you agree to receive recurring, appointment-related text messages from K9 Atelier at the number you provide. Messages may include appointment request received, confirmation, decline, a confirmation request a few days before the visit, and on-the-way arrival notices.

Message frequency varies and is tied to a booked appointment. You can typically expect a few messages per visit.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Consent is not sold or shared for third-party marketing. See our Privacy Policy for how mobile numbers are used.

Opt out and help

Reply STOP to cancel SMS at any time. After you opt out, we will send a confirmation and will not text that number unless you opt in again. Reply HELP for help, or email penny@k9atelier.com or call 561-593-3335.

Website

Content on this site is for information about K9 Atelier services. Prices shown are estimates and may change based on your dog's condition on the day of service, as disclosed at booking. You are responsible for providing accurate account, pet, and address information.

Arrival time

We do our best to arrive at your scheduled time, and every confirmed appointment will be completed.

Because this is a mobile service, arrival time may vary due to weather, traffic, and the appointment before yours. We will text you when we are on the way. Thank you for understanding.

Appointments and payment

A valid payment method is required before you can reserve an appointment. You are not charged when you book. Payment is settled after your appointment. Late cancellations and no-shows may be charged according to the cancellation policy on our FAQ.

Contact

K9 Atelier · penny@k9atelier.com · 561-593-3335 · k9atelier.com