Privacy Policy

K9 Atelier is a Private Mobile Pet Spa serving the Palm Beach, Florida area. Website: k9atelier.com.

When you create an account or book an appointment, we may collect your name, email address, mobile number, service address, pet details, vaccination records, payment method information processed by our payment provider, and messages you send to us.

We use this information to provide grooming appointments, confirm and remind you of visits, communicate about your dog's care, process payment after service, and respond to questions.

If you opt in on our booking form, we send appointment-related text messages from K9 Atelier. These may include request received, confirmation, a confirmation request a few days before the visit, and on-the-way notices.

Message frequency: message frequency varies and is tied to a booked appointment. You can typically expect a few messages per visit.

Message and data rates may apply. Your wireless carrier may charge for texts according to your plan.

Non-sharing of mobile numbers: we do not sell, rent, or share mobile phone numbers with third parties for their own marketing or promotional use. We share numbers only with service providers (such as Twilio) as needed to deliver the messages you opted in to receive.

Reply STOP to opt out of texts at any time. Reply HELP for help. You may also email penny@k9atelier.com.

We use trusted vendors to operate the website, send email and SMS, store booking records, and process payments. They may access personal information only to perform those services for us.

You may update account information after signing in, opt out of SMS by replying STOP, or email us to request access or deletion of information we hold, subject to records we must keep for appointments, payment, or legal reasons.

Questions about this policy: K9 Atelier, penny@k9atelier.com, (561) 593-3335. SMS program terms are in our Terms & Conditions.